New mobile app: yourMONEY Snapshot

The new yourMONEY Snapshot is an informational app that allows you to review your current account—it is not a transactional app.

To log in to yourMONEY Snapshot, use the same username/password as you do for yourMONEY. Once logged in, you can opt for fingerprint recognition to access the app if you prefer.

The dashboard lets you toggle between the following:

My Forecast

See the monthly retirement savings goal you set in yourMONEY. The app will help assess your shortfall or show you if you’re on track.

Balances

Shows your most recent balance, including vested balance, as of the previous business day. You can also get more details on your investments and plan information here.

Performance

Get performance information from the past 12 months and find your personal rates of return for the past quarter or one, two, or three years. Explore savings sources and break down by money type or dates.

Transaction activity

See transactions or pending requests from the last 30 days. Filter by types and date. Choose to explore fees, withdrawals, and more.

Statements

Your statements will be available in the app as soon as they are available in yourMONEY.

Information

You can access the yourMONEY online account directly by clicking on the information button at the bottom and entering the Web site. Here you can make changes, updates, etc.

Ready to download the app?

Visit Google Play or the Apple Store and search for yourMONEY Snapshot.

Questions? Call 1-800-279-4030.

Share the benefits: It’s a family thing

Wisconsin public school employees have the unique opportunity to participate in the insurance and retirement savings programs offered by Member Benefits. But did you know that your family, including your spouse or domestic partner, children and their spouses, parents, parents-in-law—and in some cases, your grandchildren—may also be eligible to participate in many of these great programs?

Plus, once enrolled, you and your family may continue participating in these programs even if you leave or change jobs. Even if you decide to discontinue participating in Member Benefits programs after leaving or changing jobs, you have six months to stay eligible for our programs.

Family members can contact us directly for an insurance quote on their auto or home, information about opening an IRA, or our financial planning services.

Restrictions may apply. Wisconsin residency required.

1To be eligible for this program, you must meet the IRS eligibility requirements for contributing to an IRA.

New and improved online account access

yourMONEY: Access to your 403(b) and IRA

In December 2018, yourMONEY account access was upgraded.

Enhancements include:

yourINSURANCE: Access to your personal insurance

Paperless is the way to go.

Logging into yourINSURANCE allows you to:

Choose the paperless option and start receiving your policy information and notifications by e-mail. It’s super easy and convenient. Plus, it saves time, money, and paper piles.

Have questions about your online account? Give us a call at 1-800-279-4030.

Enhancements to yourMONEY

Next time you log in to your online retirement account at weabenefits.com/yourmoney, you will notice some changes have been made that we hope you will find even more helpful for managing your account.

If you have questions about yourMONEY, give us a call at 1-800-279-4030.

Do your accounts have the right beneficiaries?

The beneficiary designations associated with your retirement account(s) take precedence over your will.

Want more information about choosing beneficiaries? Read our online brochure, Choosing Beneficiaries for Your Retirement Account.

Fighting financial fraud

As we all know, financial scams are alive and well. Con artists use clever schemes to defraud millions of people every year. They often combine sophisticated technology with age-old tricks to get people to send money, give out personal information, or make important decisions on the spot.

This reality requires us to be on constant alert. But even the most careful among us can fall victim.

Today, it’s more important than ever to protect your personal identifiable information—your driver’s license, Social Security, passport, credit card, and account numbers as well as your date of birth—because this information is often a key ingredient in a scam. While some larger breeches that have taken place are out of our control, it’s still imperative to maintain as much vigilance as we can.

Member Benefits staff take over 30,000 calls a year from members who want to discuss or transact business in their accounts. We want you to know that our staff is trained to follow strict security procedures to ensure the person on the phone is the owner of the account. Here’s a recent example of the importance of those protocols.

Our security protocol

Recently Diane Erickson, Member Service Representative, took a call from someone claiming to be a member. “The first thing that caught my attention was the call came from Juniper, Florida. The second was that the caller was difficult to understand and did not speak English well,” said Diane. Because the member did not have phone authorization set up, no information could be given out over the phone, explained Diane.

The caller then asked how she could get “phone authorization.” At this point, Diane’s suspicions were high. As part of the security protocol, Diane went through the normal security check. “I asked for her phone number and it took three tries before she was able to give one that was on file,” said Diane. “When I questioned her about whether or not she had recently changed her phone number, she got flustered. I asked for her e-mail so I could send the authorization form, but it was different from what we had on file. Even so, I sent it anyway because I wanted to compare the signature to the one we had on file from the member.” Not surprisingly, it did not match.

Diane called the actual member at the number on file to alert her. “The funny thing was the imposter called back—from an Illinois phone number this time—while I was talking to our member. My colleague happened to get the call and transferred it to a manager who was aware of the situation. The imposter hung up after being questioned further.” Diane gave the real member the e-mail and the two false phone numbers the person had called from and put a fraud alert on her record in our system.

Going above and beyond

In another example, a member who was recently widowed was considering an RV purchase so that she could travel with her three dogs. She found one for $16,000 and called us about insurance. While running the insurance quote, Stefanie Walsh, Personal Insurance Consultant, discovered that the RV as described was valued at $75,000. “It was a far cry from the asking price and made me wonder about the legitimacy of the listing,” said Stefanie. “When I shared my concerns with the member, she also thought it seemed too good to be true. I was relieved to hear back from her and learn that she checked into it and suspected it was a scam after all.”

To help the member further, Stefanie looked up dog-friendly rental options and shared them with the member, who was thrilled with the special attention she was given.

These kinds of situations do not happen regularly, but we are vigilant in our role as stewards of our members’ accounts and personal information. It’s also why we remind members about the importance of protecting themselves against financial loss from scams or lost identity.

Prevention tips

Add a verbal password for an extra layer of security
We encourage you to add a verbal password on your account. You will need to know this password if you call us to discuss specifics about your account.

The password must be alpha and numeric only and up to 10 characters long. It cannot contain any special characters like %, &, #, for example.

Simply complete and send in the Telephone Access authorization form to select security options, or call us to request one.

Buyer beware
Popular classified ad sites like Craigslist can be a great resource for all kinds of things. While most transactions go smoothly, it’s also a scammers paradise. If you use one of these sites:

Have you changed banks or your address recently?

Likewise, if you have moved, please contact us with your new address to ensure timely delivery of important information.