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Messages to our members about Coronavirus (COVID-19): Updated April 24, 2020

DATE | 04/24/20
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WEA Member Benefits wants to let you know how we are handling the evolving Coronavirus (COVID-19) situation.

04/24/20

Premium relief for auto insurance customers

WEA Member Benefits remains committed to your financial well-being during this time of uncertainty. As a result, we are temporarily revising some of our auto insurance guidelines to help our members who may need assistance during this time.

To that end, Member Benefits is offering a one-time auto insurance premium reimbursement. Auto insurance customers will be reimbursed 15% of premium received during April and May as a result of Governor Evers’ “safer at home” order due to the COVID-19 pandemic. More details will be provided to members via email and mail soon.

If you are an auto insurance customer, please make sure your contact information—including your email address—is up-to-date. Call us at 1-800-279-4030 or log into your account at weabenefits.com/yourinsurance to update your information.


03/26/20

An important message to our members from David Kijek, President/CEO of WEA Member Benefits

On March 24, 2020, Governor Evers announced a “safer at home” order due to the COVID-19 virus. We want you to know that during these uncertain times, WEA Member Benefits remains committed to your financial well-being.

WEA Member Benefits is considered an “essential” business because we provide insurance and financial services to our members. For the safety of our staff, a majority of our employees are working remotely. However, we are continuing our operations as usual without interruption. Please contact us at 1-800-279-4030 if you have questions or need assistance with your retirement savings or personal insurance accounts. Our team is available from 7:30 a.m. to 5 p.m. weekdays and remains dedicated to serving you. We thank you in advance for your patience as you may experience longer hold times due to increased call volume.

We encourage you to utilize our online account services to access important documents and make changes to your accounts.  If you haven’t already done so, please consider setting up your online account access.

  • Retirement: Visit yourMONEY. Find instructions on how to log in for the first time, information on funding your 403(b) or IRA account, get statements, change future allocations, request a trade, opt-in to electronic communications, and more.
  • Insurance: Visit yourINSURANCE. Create a new login, make policy payments, view and print policy documents, file an insurance claim, change paperless preference, and more.

For over 45 years, WEA Member Benefits has been dedicated to serving our members. We continue to be here for you during these challenging times, and we look forward to serving you and your family for many years to come. Thank you for placing your trust in us.


03/24/20

Even during these uncertain times, we remain committed to your financial well-being. Our team is still available from 7:30am to 5:00pm weekdays and dedicated to serving you. Call us at 1-800-279-4030 if you have questions or need services regarding your retirement account, investments, or personal insurance.

For important updates, continue to visit weabenefits.com.


03/13/20

We recognize this is a challenging time for all, and we remain deeply committed to the safety of our members, their families, and our staff. Our staff is committed to do whatever we can to help keep all our communities healthy.

For your protection and the protection of our staff and their families, we are limiting access to our office to essential people only. For the time being we are not permitting visitors such as members, business partners, groups, guests, and family in the building. We apologize for any inconvenience, but our staff will be available over the phone, email, and in certain situations, video conferencing. You can still access your online accounts (yourMONEY, yourINSURANCE, etc.).

At this time, we are actively monitoring the situation and assessing risks, and will continue to update you in a timely and transparent manner. As a business, we will continue to follow the guidelines and recommendations of the CDC. If our business operations change and/or the office closes, any update(s) will be posted on weabenefits.com.

We appreciate your continued loyalty and support. Please continue to take care of yourselves, your families, and your school communities.